# Launch Your Career as a Customer Service Professional at PT TIKI Karawang
Are you ready to build a dynamic career with one of Indonesia's most established logistics leaders? PT Citra Van Titipan Kilat (TIKI) is currently opening its doors for enthusiastic individuals to join our growing team in Karawang. If you possess a passion for helping people and thrive in a fast-paced environment, this opportunity is tailored specifically for you.
## Why Build Your Career with TIKI?
For over fifty years, TIKI has remained a household name synonymous with reliability, speed, and trust in the Indonesian delivery sector. Operating across 69 major cities with a robust network of over 500 representative offices, 3,200 retail outlets, and a dedicated workforce of 12,000 employees, our organization continues to expand rapidly. Joining us means becoming an integral part of a visionary company driven by the philosophy, "Paketmu Duniaku" (Your Package is My World).
## Job Overview: Customer Service Representative
As the primary voice of our brand, you will act as a crucial link between our valued customers and our operational excellence. Your daily responsibilities will center on delivering exceptional support and ensuring every client interaction leaves a lasting, positive impression.
Key Responsibilities
* Maintain an upbeat, empathetic, and professional demeanor during every customer interaction.
* Receive, investigate, and effectively resolve client inquiries and complaints.
* Develop a comprehensive understanding of all TIKI products and services to accurately answer client questions.
* Drive customer satisfaction by offering proactive, high-standard support solutions.
## Candidate Qualifications and Requirements
To ensure you succeed in this role, we look for specific personal and technical attributes:
* Gender: Female.
* Age: Between 18 and 25 years old.
* Location: Must currently reside in Karawang.
* Education: Minimum high school diploma (SMA/SMK or equivalent).
* Technical Skills: Proficient in operating computers and standard office software.
* Soft Skills: Highly communicative, articulate, and proactive in problem-solving.
## Application Instructions
If you meet all the specified qualifications and are eager to embark on a rewarding professional journey, we invite you to submit your comprehensive job application today.
* Email Destination: `[email protected]`
* Email Subject Line Format: `[Your Full Name]_Customer Service`
## Important Recruitment Warning
PT TIKI Karawang Utama strictly enforces a 100% Free Recruitment Policy. We never charge applicants any fees whatsoever throughout any stage of our hiring process. Please remain vigilant against potential scams utilizing our company name.