# Career Opportunities at PT Daikin Airconditioning Indonesia: Join Our Service Administration Team
Established in June 2012, PT Daikin Airconditioning Indonesia serves as a vital component of the global Daikin network. Our mission is to deliver world-class climate control solutions tailored to the unique demands of the Indonesian market. With a robust footprint across the nation, we operate 12 strategic branches—including locations in Tangerang, Bekasi, Bandung, Semarang, Surabaya, and beyond—supported by a vast network of over 1,200 dealers and 500 service points. As we continue to grow, we are inviting detail-oriented professionals to join our Service Department.
## Open Position: Service Admin
We are looking for a proactive Service Admin to ensure the efficiency of our after-sales operations. This role is pivotal in maintaining our high standards of customer satisfaction and internal workflow management.
Key Responsibilities
* Administrative Oversight: Manage and monitor all after-sales and service-related activities.
* Documentation Management: Ensure all service data and records are accurate, complete, and up to date.
* Cross-Functional Coordination: Act as a central point of contact for technicians, customers, dealers, and external service partners.
* Data Processing: Regularly input and track service work orders while maintaining real-time updates in our internal systems.
* Reporting: Generate periodic administrative reports to assist management in tracking performance metrics.
* Operational Support: Contribute to the seamless daily functionality of the Service Department.
Candidate Requirements
To thrive in this role, candidates should possess the following qualifications:
1. Education: Minimum Diploma (D3) or Bachelor’s (S1) degree in any field.
2. Professional Experience: Previous experience in administration, customer service, or after-sales environments is highly preferred.
3. Technical Skills: Proficiency in Microsoft Office Suite, with an advanced command of Microsoft Excel.
4. Soft Skills: Strong attention to detail, excellent organizational capabilities, and professional communication skills.
5. Collaboration: The ability to work effectively as an independent contributor and as a cooperative team member.
6. Problem Solving: Demonstrated capacity to handle coordination challenges and resolve operational issues efficiently.
## How to Apply
If you meet these requirements and are eager to grow your career with a global leader in air conditioning technology, we encourage you to submit your application.
* Submission: Please send your comprehensive, updated CV to [email protected].
* Email Subject: Use the format "Service Admin – Jakarta" to ensure your application is processed correctly.
* Selection Process: Only candidates who meet our specific criteria will be invited for further assessment.
## Important Notice Regarding Recruitment Fraud
PT Daikin Airconditioning Indonesia maintains a strict policy regarding the recruitment process. Please be aware of potential job scams falsely representing our company. All official recruitment processes at Daikin are entirely free of charge; we never request payments from candidates at any stage of the application or hiring process.