# Exploring Careers at PT Infomedia Nusantara: A Pillar of the Telkom Group
PT Infomedia Nusantara stands as a cornerstone within the Telkom Group, serving as a specialized entity that bridges the gap between businesses and their target audiences. Primarily focused on the realms of publishing and advertising, the company acts as a vital communication conduit, ensuring that Telkom subscribers have seamless access to the information they require. With a robust ownership structure, 51% of the company is held directly by Telkom, while the remaining 49% is managed by Multimedia Nusantara, another key subsidiary within the group.
## A Legacy of Innovation and Service
The story of Infomedia began in 1975, marking a significant milestone as Indonesia's inaugural provider of telephone directory services. Initially operating under the Elnusa GTDI subdivision—a branch of the Pertamina conglomerate—the organization was responsible for the publication of the iconic Telkom Yellow Pages.
The company underwent a pivotal transformation in 1984 with the establishment of PT Elnusa Yellow Pages. By 1995, following a strategic capital injection from Telkom, the company was officially rebranded as PT Infomedia Nusantara. Today, the organization has evolved into a diversified leader, structured around three core business pillars designed to meet the growing and complex demands for information services in the modern digital age.
## Career Opportunities: Join the Infomedia Team
As part of its continued expansion, PT Infomedia Nusantara is seeking motivated professionals to join its workforce. We are currently recruiting for the position of Call Center Agent in Semarang. This role is essential for maintaining our high standards of service, ensuring that customer inquiries are addressed promptly and complaints are resolved with precision.
Key Responsibilities
As a Call Center Agent, your primary focus will be:
* Providing comprehensive information support to customers.
* Managing and resolving customer complaints professionally.
* Ensuring customer satisfaction through effective communication and timely follow-ups.
Candidate Requirements
To be considered for this role, applicants must meet the following criteria:
* Education: A minimum of a Diploma (D3) degree.
* Academic Performance: A minimum GPA of 2.75 for graduates from State Universities (PTN) or 3.00 for those from Private Universities (PTS).
* Age Limit: Maximum of 30 years old (open to both male and female candidates).
* Communication Skills: Excellence in verbal communication, characterized by clarity and the ability to articulate information effectively.
* Technical Proficiency: Strong computer literacy and the ability to handle multi-tasking environments.
* Teamwork: A collaborative mindset with a proven ability to work well within a team.
* Flexibility: Availability to work under a shift-based schedule.
* Language Proficiency: A functional command of the English language.
Work Location
The successful candidates for this position will be stationed in Semarang. If you are passionate about customer service and ready to advance your career with a leading name in the telecommunications industry, we encourage you to apply and become a part of the PT Infomedia Nusantara family.