# Career Opportunities at PT Infomedia Nusantara: Join the Telkom Group Excellence
PT Infomedia Nusantara, a prominent subsidiary of the Telkom Group, stands as a cornerstone of Indonesia’s communication and media landscape. Since its inception, the company has served as a vital bridge between businesses and consumers, acting as the primary hub for information and advertising services. With a robust ownership structure split between Telkom (51%) and Multimedia Nusantara (49%), the company continues to evolve, maintaining its reputation as a leader in digital information solutions.
## A Legacy of Innovation and Service
The history of PT Infomedia Nusantara is one of consistent growth and adaptation. Established in 1975, the company pioneered the telephone directory industry in Indonesia under the Elnusa GTDI subdivision. Following its rebranding in 1984 as PT Elnusa Yellow Pages and its eventual transition to PT Infomedia Nusantara in 1995, the firm has expanded its operations into three core business pillars. Today, it remains dedicated to meeting the growing public demand for sophisticated, technology-driven information services.
## Career Opportunity: Customer Service Representative (CSR)
As of March 2026, PT Infomedia Nusantara is actively seeking motivated professionals to join its ranks. If you are a results-driven individual looking to build a career within a high-growth environment, the Customer Service Representative role offers a unique opportunity to represent the Telkomsel brand.
Core Responsibilities
The CSR role is central to the company’s commitment to customer satisfaction. Successful candidates will be expected to:
* Customer Engagement: Provide comprehensive information, manage service requests, and address inquiries or complaints regarding Telkomsel services.
* Problem Resolution: Identify and escalate complex customer issues that cannot be resolved at the frontline to the Service Operation Support team.
* Data Accuracy: Accurately document and categorize customer inquiries or visit objectives within the designated Telkomsel applications.
Candidate Requirements
To thrive in this position, candidates must meet the following professional criteria:
* Educational Background: A minimum of a Diploma (D3) degree.
* Academic Achievement: A minimum GPA of 2.75 for graduates from Public Universities (PTN) or 3.00 for graduates from Private Universities (PTS).
* Communication Skills: Exceptional verbal and written communication skills, with a strong command of the English language.
* Service Mindset: A deeply ingrained customer-oriented attitude, paired with the ability to function effectively both as an independent professional and a team collaborator.
* Logistics: Preference will be given to candidates currently residing in the city or regency where the placement is located.
## Why Build Your Career with Infomedia?
Joining PT Infomedia Nusantara means becoming part of a prestigious network backed by the Telkom Group. Employees benefit from a structured, professional environment that fosters talent development and provides a clear path for career advancement. If you meet the qualifications above and are prepared to deliver world-class service to Telkomsel’s expansive customer base, this is your opportunity to step into a professional role with one of Indonesia’s most established communication leaders.