# Launch Your Career: PT Reska Multi Usaha (KAI Services) Opens Recruitment for 2026
Stepping into the professional world of transportation and hospitality is now more accessible than ever, thanks to the latest career opportunities offered by trusted industry leaders. PT Reska Multi Usaha, widely known as KAI Services, has officially announced its newest recruitment drive. Established in 2003 as a vital subsidiary of PT Kereta Api Indonesia (Persero)—a company with a rich 67-year legacy of transforming national transit—KAI Services manages diverse sectors ranging from onboard dining and catering to station parking and passenger assistance.
If you are eager to build a rewarding career within a dynamic corporate environment, this latest hiring initiative presents the ideal pathway to showcase your interpersonal skills and dedication.
## Available Position: Customer Service Mobile (Holiday Season Operations)
KAI Services is currently seeking energetic and dedicated individuals to fill the Customer Service Mobile (CSM) role specifically for the upcoming Christmas 2026 and New Year 2027 holiday transport season.
As a Customer Service Mobile representative, your core responsibility is to deliver exceptional, proactive service directly to train passengers. Utilizing an active, direct-outreach approach, you will assist travelers with journey details, ticketing inquiries, promotional information, and general station navigation to ensure an unforgettable travel experience for every commuter.
General Qualifications and Requirements
To ensure a high standard of passenger care, applicants must meet the following criteria:
* Educational Background: Minimum high school diploma (SLTA/SMA or equivalent).
* Age Limit: Maximum 30 years old for male applicants; maximum 28 years old for female applicants.
* Marital Status: Must be single (unmarried).
* Physical Requirements: Minimum height of 160 cm for males and 155 cm for females, maintaining a proportional weight and posture.
* Health and Wellness: Physically and mentally fit, with absolute zero color blindness.
* Personal Grooming: Free from tattoos and body piercings (applicable to male candidates); neat, attractive, well-groomed, and courteous appearance.
* Soft Skills: Friendly disposition, strong customer-centric mindset, professional communication abilities, and flexibility to work on a rotating shift schedule.
* Administrative Documents: Must possess an active BPJS health insurance membership and an NPWP (Tax ID number).
Placement Locations
Successful candidates will be assigned to specific regional operational areas (Daop) and stations based on their application preference:
* Daop 1 Jakarta (Stations): Gambir, Pasar Senen, Jatinegara, Bekasi, Cikarang, Karawang, Cikampek, and Sukabumi.
* Daop 2 Bandung (Stations): Bandung, Kiaracondong, Cimahi, and Tasikmalaya.
## How to Apply for the KAI Services Recruitment 2026
Candidates who match the specified criteria and wish to embark on this professional journey should prepare their comprehensive Curriculum Vitae (CV) and a recent formal photograph. Submit your application files via email directly to the designated regional recruitment address corresponding to your preferred placement location:
* Daop 1 Jakarta Applicants: Send to `[email protected]`
* Daop 2 Bandung Applicants: Send to `[email protected]`
`[Full Name]_[Position]_[Domicile]` (Example: Rara_CSM_Bandung)
## Crucial Recruitment Warnings and Guidelines
* Only candidates who strictly meet all administrative and physical qualifications will proceed to the subsequent selection stages.
* PT Reska Multi Usaha (KAI Services) applies a strict zero-fee policy. The entire recruitment process is 100% free of charge, with no refund systems, travel expense reimbursements, or third-party travel agency partnerships.
* Applicants must remain vigilant against fraudulent information, scams, or unauthorized individuals claiming they can guarantee employment or assist in passing the selection stages.
* The selection process utilizes a competitive elimination system (sistem gugur), and the final decisions made by the recruitment committee are absolute and indisputable.